Refund Policy
Terms and Conditions
Welcome to our online store. By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. General
This website is operated by JAR Premium Ganadería SAS (“we,” “our,” or “us”). By placing an order, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please refrain from using this site.
2. Products
Our products are made with natural ingredients and fine-origin cacao derivatives. While we strive for accuracy, product descriptions, images, and prices are provided for reference only. Minor variations may occur without affecting product quality.
3. Orders
Once your order is placed and payment confirmed, you will receive an email confirmation. We reserve the right to refuse or cancel any order due to inventory shortages, errors in product or pricing information, or incomplete details provided by the customer.
4. Prices and Payments
All prices are listed in U.S. Dollars (USD) unless otherwise stated and are subject to applicable taxes. Payment methods are limited to those available on our platform. Orders will not be processed until full payment is received.
5. Shipping
We currently ship within the United States. Delivery times may vary based on location and logistics. Once dispatched, you will receive a tracking notification. Shipping and handling fees are non-refundable. Risk of loss passes to the customer upon delivery by the carrier.
6. Returns and Refunds
Due to the nature of food products, we do not accept returns based on taste, preference, or change of mind. If your order arrives damaged or incorrect, you must contact us within 3 business days of receipt. We may request photo evidence before approving a replacement or refund.
7. Privacy Policy
We respect your privacy. Personal information provided during checkout is kept confidential and used solely to process your order and improve your shopping experience. By using this site, you consent to our collection and use of information as outlined in our Privacy Policy.
8. Intellectual Property
All content on this site, including text, images, logos, and trademarks, is the property of Rincón del Alma™ (JAR Premium Ganadería SAS) and may not be reproduced, distributed, or used without prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any damages, direct or indirect, arising from the use of our products or this website, including but not limited to loss of data, income, or profits. All products are provided “as is” and without warranties of any kind, except as required by applicable law.
10. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to conflict of law principles. Any disputes arising from your use of this site shall be subject to the exclusive jurisdiction of the state and federal courts located in Nevada.
11. Modifications
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon posting on this website. Continued use of the site constitutes acceptance of the revised terms.